device · product 1 of 1
Ascom Mobile Monitoring Gateway (versions 4.1.1 and 4.2.0) and Ascom Unite Connect for Nurse Call (version 2.2.0).
- Recall number
- Z-1638-2016
- Initiated
- December 10, 2015
- Classification
- Class II
- Status
- Terminated
- Recalling firm
- Ascom US, INC.
- Quantity
- 319
App-derived interpretation
malfunction of software
Official device-enrichment evidence · Sourced
Software design
Inspect official wording and provenance
Reason for recall
Due to a malfunction of software, the secondary module will not automatically take over messaging if the primary module fails after a software upgrade to one of the other affected versions. Messages from GE Carescape/Nurse Call will not forward to handset until primary module is restored.
Code information
Ascom Mobile Monitoring Gateway version 4.1.1 & 4.2.0 and Ascom Unite Connect for Nurse Call version 2.2.0
Distribution pattern
CA, CT, FL, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MO, NJ, NM, OH, OK, PA, TN, TX, VA, WA, WI and Hawaii. Australia, Austria, Belgium, Canada, France, Germany, Netherlands, Poland, Qatar, Sweden, Switzerland, and United Arab Emirates.