device · product 1 of 1
Syngo.via software is intended to be used for viewing, manipulation, communication, and storage of medical images. It can be used as a standalone device or together with a variety of cleared and unmodified syngo based software options.
- Recall number
- Z-1261-2018
- Initiated
- January 10, 2018
- Classification
- Class II
- Status
- Terminated
- Recalling firm
- Siemens Medical Solutions USA, Inc
- Quantity
- 165 units
App-derived interpretation
When the archiving configuration is changed, data received/created after the upgrade may be flagged as "Not to be archived". This is caused by the automatic function for cleaning up temporary data being disabled by the software upgrade. Due to the disabled cleanup function, disc capacity for free space decreases faster than usual. Unless the archiving configuration and the cleanup automatic function are reverted back to the original state (prior to the software upgrade), data that was incorrectly flagged "Not to be archived" must be manually prevented from being deleted by either clinical administrator or service engineer.
Official device-enrichment evidence · Sourced
Software Manufacturing/Software Deployment
Inspect official wording and provenance
Reason for recall
When the archiving configuration is changed, data received/created after the upgrade may be flagged as "Not to be archived". This is caused by the automatic function for cleaning up temporary data being disabled by the software upgrade. Due to the disabled cleanup function, disc capacity for free space decreases faster than usual. Unless the archiving configuration and the cleanup automatic function are reverted back to the original state (prior to the software upgrade), data that was incorrectly flagged "Not to be archived" must be manually prevented from being deleted by either clinical administrator or service engineer.
Code information
All Syngo.via systems with VB20A. Model number 10496180.
Distribution pattern
Medical device software which needs to be installed.