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Recall Observatory FDA recall evidence

Device product

AIDBAGs are first aid kits of convenience composed of individually labeled devices designed as specialty first aid kits designed for the appropriate level provider to evaluate and treat patients at the point-of-injury / point-of-illness. The original manufacturer labeling, including single use indications, is maintained for each device, which may be used independently and at different times. These specific kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that were recalled as part of RES 98317 with (510(k): K140100).

Z-1947-2026

March 27, 2026

Class I

Product summary

Firm
North American Rescue LLC.
Event
Event 98697
Status
Ongoing
Classification
Class I
Quantity
21
Official record key
device-enforcement:Z-1947-2026

Official wording

Reason: Kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that has been recalled for an issue with the software design of the E-5 Error Code where the meter displays an E-5 error code for a very high blood glucose event (> 600 mg/dL) or when there is a test strip error, which can lead to operator confusion when evaluating patients and a delay in appropriate treatment. This is a downstream recall of Trividia Health Class I, Recall Event ID 98317.

Code information: Kit REF/UDI-DI/Lot: 85-4661/00842209132089/85-4661122024; 85-4742/00842209133536/85-4742123024. Meter: UDI-DI: 20612479197217, all lots.

Distribution pattern: US: CA, WA

Derived failure modes

  • Device software or design

    reason.device_software_design · v1.0.0

    software design of the E-5 Error