Device product
iBOT PMD with software version 01.05.24. Personal Mobility Device.
Z-1965-2025
Product summary
- Event
- Event 96834
- Status
- Ongoing
- Classification
- Class II
- Quantity
- 442 units
- Official record key
device-enforcement:Z-1965-2025
Official wording
Reason: Software issue that could potentially lead to the device tipping over from Balance Mode.
Code information: Software Version 01.05.24; UDI (01) 00857584008010 (21) 0001108, (01) 00857584008010 (21) 0001110, (01) 00857584008010 (21) 0001121, (01) 00857584008010 (21) 0001123, (01) 00857584008010 (21) 0001128, (01) 00857584008010 (21) 0001136, (01) 00857584008010 (21) 0001137, (01) 00857584008010 (21) 0001422, (01) 00857584008010 (21) 0001438, (01) 00857584008010 (21) 0001496, (01) 00857584008010 (21) 0001505, (01) 00857584008010 (21) 0001508, (01) 00857584008010 (21) 0001516, (01) 00857584008010 (21) 0001517, (01) 00857584008010 (21) 0001519; Serial No. 0001108, 0001422, 0001438, 0001496, 0001505, 0001508, 0001516, 0001517, 0001519, 0001110, 0001121, 0001123, 0001128, 0001136, 0001137.
Distribution pattern: US Nationwide distribution in the states of CA, CO, FL, GA, IN, NC, NJ, OH, PR, RI, TN, TX & VA.
Derived failure modes
-
Device software or design
Software issue