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Recall Observatory FDA recall evidence

Device product

Health Harmony Mobile application software Product Usage: Care Innovations Health Harmony Mobile is intended as a communication tool to display medical device data from third party devices for patients to view, and to collect assessment (question & answers) from patients in the home.Care Innovations Health Harmony Mobile is intended as a communication tool to display medical device data from third party devices for patients to view, and to collect assessment (question & answers) from patients in the home. Patients can review their stored vital sign measurements (captured outside of Health Harmony Mobile) and receive educational and motivational content from caregivers.

Z-2442-2018

December 06, 2017

Class II

Product summary

Firm
Intel-GE Care Innovations LLC
Event
Event 80382
Status
Terminated
Classification
Class II
Quantity
1302
Official record key
device-enforcement:Z-2442-2018

Official wording

Reason: It was discovered that in certain situations, including partial sessions and when taking adhoc measurements, the patient data was not synchronizing in a timely manner with the backend database, resulting in the patient's clinician not getting patient data tor one or two days.

Code information: Version v 2.5.2.29

Distribution pattern: US Nationwide Distribution in the states of CO, ID, PA, and LA

Derived failure modes

  • Unknown

    reason.no_named_rule · v1.0.0

    It was discovered that in certain situations, including partial sessions and when taking adhoc measurements, the patient data was not synchronizing in a timely manner with the backend database, resulting in the patient's clinician not getting patient data tor one or two days.