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Recall Observatory FDA recall evidence

Device product

EPWorks software used in the Protektor 32 Product Usage: Uses electroencephalography (EEG), evoked potentials (EP), electromyography (EMG) and transcranial motor evoked potentials (TcMEP) stimulation techniques to provide healthcare professionals with information to help assess patients neurological status during surgery.

Z-1067-2015

January 02, 2015

Class II

Product summary

Firm
Natus Medical Incorporated
Event
Event 70157
Status
Terminated
Classification
Class II
Quantity
248 units
Official record key
device-enforcement:Z-1067-2015

Official wording

Reason: Software error occurs when using remote monitoring; if the remote user tries to stop the free run waveform group, the system will display a message informing the user that they do not have sufficient privilege.

Code information: EPWorks Software Versions prior to 6.0

Distribution pattern: US Nationwide Distribution

Derived failure modes

  • Device software or design

    reason.device_software_design · v1.0.0

    Software error