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Recall Observatory FDA recall evidence

Device product

Software version 4.44A utilized on the BD MAX System

Z-1864-2017

July 29, 2015

Class II

Product summary

Firm
BD LIFE SCIENCES
Event
Event 76900
Status
Terminated
Classification
Class II
Quantity
There are 29 US customers and 5 ex-US regions with a BD MAX System running software version 4.44A.
Official record key
device-enforcement:Z-1864-2017

Official wording

Reason: The BD MAX System software version 4.44A contains a software anomaly that has the potential to affect some Open System Reagent (OSR) customers utilizing User Defined Protocol (UDP) assays. Customers utilizing only IVD assays are not affected. This anomaly may cause the OSR customer system to incorrectly switch the columns of the truth table on the users display. If the user tries to fix their display data, the display will appear correct however, the database may become incorrect, potentially resulting in incorrect results reporting. BD is able to trace the issue to a limited number of instruments that have software version 4.44A installed. Note that the problem only affects customers that are either creating a new UDP with Result Logic or modifying the Result Logic of an existing UDP.

Code information: Catalog number 441916

Distribution pattern: Worldwide Distribution - US Distribution to the states of : CA, CO, FL, IL, MN, MO, MT, NE, NJ, NY, OH, OR, PA, TX, TN, WA, WI., and to the countries of : Canada, Hong Kong, Taiwan, Turkey and Europe. Federal Government Agency sales/distribution centers or foreign countries VA Fort Harrison and VAMC Austin.

Derived failure modes

  • Device software or design

    reason.device_software_design · v1.0.0

    software version 4.44A contains a software anomaly