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Recall Observatory FDA recall evidence

Device product

Merge Eye Care PACS Viewer 5.2 Merge Eye Care PACS is a software solution for the display, management, archive, interface and integration of ophthalmic device reports, images and data. Merge Eye Care PACS is a software solution using databases for patient demographics, server and other systems of intercommunication with hospital systems via HL7 and DICOM to provide to clinicians a single image viewing and management solution of images imported from various contributing devices throughout the clinical environment. Merge Eye Care PACS provides the ability to review data from any network-connected computer, and is protected by appropriate security login which permits only authorized user access. Symphony uses 256 bit or greater encryption via secure socket layer (SSL) to assure a network environment which is secure.

Z-2754-2017

June 13, 2017

Class II

Product summary

Firm
Merge Healthcare, Inc.
Event
Event 77627
Status
Terminated
Classification
Class II
Quantity
18 units
Official record key
device-enforcement:Z-2754-2017

Official wording

Reason: When the user has not set up any user preference on the sorting order to render the study images (OS/OD/etc.) and reports, the ECP may get an incorrect study index. If the user attempts to delete an image, ECP may then read that image as OS when it is, in fact, OD.

Code information: Version 5.2

Distribution pattern: FL, IL, CO, MI, CA, NY, ND, OH, CT

Derived failure modes

  • Unknown

    reason.no_named_rule · v1.0.0

    When the user has not set up any user preference on the sorting order to render the study images (OS/OD/etc.) and reports, the ECP may get an incorrect study index. If the user attempts to delete an image, ECP may then read that image as OS when it is, in fact, OD.