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Recall Observatory FDA recall evidence

Device product

These are communication systems, labeled as: a. NaviCare Nurse Call, Part Numbers: 3.6, 3.7, 3.9 b. Voalte Nurse Call, Part Number 4.0 *Product was rebranded from NaviCare to Voalte in 2020

Z-0402-2022

October 14, 2021

Class II

Product summary

Firm
Hill-Rom Inc.
Event
Event 88909
Status
Terminated
Classification
Class II
Quantity
1,050 units
Official record key
device-enforcement:Z-0402-2022

Official wording

Reason: An unrecoverable error may occur where a component will fail to complete the reboot cycle, become non-functional and must be replaced.

Code information: All software versions 3.5.400 and above: a. Part Number 3.6, UDI 00887761001541; Part Number 3.7, UDI 00887761021198; Part Number 3.9, UDI 00887761985209 b. Part Number 4.0, UDI 00887761995079

Distribution pattern: Worldwide distribution - US Nationwide.

Derived failure modes

  • Unknown

    reason.no_named_rule · v1.0.0

    An unrecoverable error may occur where a component will fail to complete the reboot cycle, become non-functional and must be replaced.